Privacy policy
Welcome to our Hdrason® Gel Blaster Water Beads website! We understand that your privacy is very important to you, and we are committed to taking strict measures to protect your personal information. This Privacy Policy is designed to explain to you how we collect, use, store, and protect the personal information you provide when using this website. Please read this Privacy Policy carefully and feel free to contact us if you have any questions before using our website and related services.
Scope of Application
This Privacy Policy applies to your visit and use of this website, including but not limited to browsing product information, registering an account, placing an order, etc. If you click on links to other third-party websites from this website, those websites may have their own independent privacy policies. We recommend that you read the privacy policies of these third-party websites carefully. We are not responsible for the privacy policies and practices of third-party websites.
Information Collection
1. Information provided voluntarily
Registration and account information: When you register as a user of our website, we will collect your name, email address, password, and other information to create and manage your account in order to provide you with personalized services and order tracking functions.
Order and payment information: When you purchase Hdrason® Gel Blaster Water Beads products, we will collect your delivery address, contact number, payment method, and related payment information (such as credit card number, PayPal account, etc., depending on the payment platform you choose). This information is used to complete order processing, deliver goods, and handle refunds or after-sales matters.
Other information: You may actively provide other information, such as feedback, product reviews, etc. when communicating with our customer service, participating in questionnaires, commenting on products, or interacting with the website community. We collect this information to improve our services, product quality, and understand user needs.
2. Automatically collected information
Device information: When you visit our website, our server will automatically record your device information, including but not limited to device model, operating system version, browser type, unique device identifier (such as IMEI, MAC address, etc.), IP address, etc. This information helps us optimize the display and performance of the website on different devices, ensure website security, and conduct data analysis.
Log information: We will collect your access logs, including the pages you visit, browsing time, length of stay, click behavior, referral URLs, and other information. This log information is used to analyze user behavior patterns, help us improve website functions and user experience, and is also used for security monitoring and troubleshooting.
Location information: If the device you use supports and has the location service function turned on, and you agree that we can obtain your location information, we may collect your approximate geographic location information. This helps us provide you with localized services and recommendations, such as displaying nearby dealers or promotional information. However, please note that we only collect location information with your explicit consent and will not use your precise location information for other purposes without your authorization.
Information Use
1. Providing Services
We use your personal information to provide you with various services on the website, including but not limited to processing your orders, delivering goods, providing customer support, managing your account, and recommending related products or services to you based on your preferences.
2. Improving Services
We will analyze and study the collected information to understand the user's usage habits and needs, so as to improve our website functions, product design, and service quality. For example, by analyzing access logs and user feedback, we can optimize the website page layout, improve the accuracy of product search functions, or develop new product features to meet user needs.
3. Marketing and Promotion
Personalized Recommendations: Based on your browsing history, purchase history, and other personal information, we may send you personalized product recommendations, promotional notifications, coupons, and other information to improve your shopping experience and satisfaction on our website.
Marketing Activities: We may use your email address or other contact information to send you marketing information about our new product releases, special offers, event invitations, etc. If you do not want to receive such marketing emails, you can unsubscribe at any time through the unsubscribe link in the email or choose to unsubscribe in your account settings.
Third-party cooperative marketing: With your explicit consent, we may share some of your personal information with third-party partners so that they can provide you with product or service recommendations related to Hdrason® Gel Blaster Water Beads. However, we will require third parties to comply with strict privacy protection regulations to ensure that your personal information is properly handled.
4. Security Assurance
We use your information to ensure the safe operation of the website and prevent fraud, abuse of website services, and other illegal activities. For example, by analyzing device information and IP addresses, we can identify and block abnormal login behavior; by monitoring order information and payment behavior, we can prevent payment fraud.
Information Storage and Security
1. Storage Location
We will store your personal information on secure servers that may be located in different geographical locations. We will take reasonable technical and management measures to ensure the security of your information during storage and prevent unauthorized access, disclosure, tampering or destruction of your information.
2. Security Measures
Technical Measures: We use industry-standard security technologies, such as SSL encryption technology, to protect the security of your personal information during transmission. We will also conduct regular security scans and vulnerability repairs on the server and install security devices such as firewalls to prevent external attacks.
Management Measures: We have established a strict internal management system to limit employees' access to your personal information. Only authorized employees can access and process your information, and they are required to comply with strict confidentiality obligations. We will also provide privacy protection training to employees to improve their security and compliance awareness.
Data Backup and Recovery: We will regularly back up your personal information and develop a data recovery plan to ensure that your information can be quickly restored in the event of an accident.
3. Data Retention Period
We will retain your personal information based on business needs and the requirements of laws and regulations. We will retain necessary information while your account is active or we need to provide you with services. After you cancel your account, we will delete or anonymize your personal information within a reasonable period of time in accordance with legal provisions and actual business conditions, unless we have a legitimate reason to continue to retain this information, such as processing unfinished orders, complying with legal obligations or resolving disputes.
Cookie
Like many websites, we use cookies on our Website. For specific information about the cookies we use to support stores through Shopify, see https://www.shopify.com/legal/cookies. We use cookies to support and improve our Website and Services (including remembering your actions and preferences), to run analytics and better understand how users interact with the Services (for our legitimate interest in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Website to better tailor our services, products, and advertising on our Website and other websites.
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites run more efficiently and to provide reporting information.
Cookies can be either "persistent" cookies or "session" cookies:
Persistent cookies remain on your PC or mobile device when you go offline, even if you close your web browser. They are used to remember your preferences and actions across multiple visits.
Session cookies are deleted as soon as you close your web browser. They are used to help website operators track what users do during a browser session.
How do we use cookies?
We use cookies for a variety of purposes:
Strictly necessary cookies: These cookies are essential to the operation of our website. They support core functionality such as security, network management, and accessibility. Without these cookies, you will not be able to get the services you ask for.
For example, remembering your login status, enabling shopping cart functionality.
Performance and analytics cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any error messages. They help us understand and improve the performance of the website. All information collected by these cookies is aggregated and therefore anonymous.
For example: Google Analytics (for website traffic analysis).
Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced personalisation. They can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages.
For example, remembering your language preference, remembering the items in your shopping cart.
Targeting/Advertising Cookies: These cookies are used to show you ads that are more relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. These cookies are typically placed by advertising networks with the website operator's permission. They record that you have visited a website, and this information may be shared with other organisations (such as advertisers).
For example, Google Ads, social media advertising cookies (such as Facebook Pixel).
Third-party cookies
In addition to our cookies, we may use various third-party cookies to report usage statistics for the Services, to serve ads on and through the Services, and more. These third parties may include:
https://www.google.com/intl/en/policies/privacy/ You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of targeted advertising by:
FACEBOOK -https://www.facebook.com/settings/?tab=ads
GOOGLE -https://www.google.com/settings/ads/anonymous
BING -https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In addition, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.
Your Choices About Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
Cookie Consent Tools: When you first visit our website, you may see a cookie banner or pop-up window to manage your cookie preferences. You can adjust your settings at any time by clicking [Link to your cookie consent settings/preferences – e.g., "Cookie Settings" button in your footer or a dedicated page].
Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
To learn how to manage cookies on popular browsers, see:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-5791-d2fd14cd1036
Safari (Mac): https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Opt-out links (for specific services): Some third parties offer mechanisms to directly opt out of their data collection. For example:
Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
You can also opt out of interest-based advertising from many ad networks through the Network Advertising Initiative (NAI) opt-out page: http://optout.networkadvertising.org/ or the Digital Advertising Alliance (DAA) opt-out page: http://optout.aboutads.info/.
Information Storage and Security
1. Storage Location
We will store your personal information on secure servers that may be located in different geographical locations. We will take reasonable technical and management measures to ensure the security of your information during storage and prevent unauthorized access, disclosure, tampering, or destruction of your information.
2. Security Measures
Technical Measures: We use industry-standard security technologies, such as SSL encryption technology, to protect the security of your personal information during transmission. We will also conduct regular security scans and vulnerability repairs on the server and install security devices such as firewalls to prevent external attacks.
Management Measures: We have established a strict internal management system to limit employees' access to your personal information. Only authorized employees can access and process your information, and they are required to comply with strict confidentiality obligations. We will also provide privacy protection training to employees to improve their security and compliance awareness.
Data Backup and Recovery: We will regularly back up your personal information and develop a data recovery plan to ensure that your information can be quickly restored in the event of an accident.
3.Data Retention Period
We will retain your personal information based on business needs and the requirements of laws and regulations. We will retain necessary information while your account is active or we need to provide you with services. After you cancel your account, we will delete or anonymize your personal information within a reasonable period of time in accordance with legal provisions and actual business conditions, unless we have a legitimate reason to continue to retain this information, such as processing unfinished orders, complying with legal obligations or resolving disputes.
Your rights
1. Right of access
You have the right to access your personal information on our website at any time, including account information, order history, delivery address, etc. You can view and manage your information in account settings or related pages by logging into your account.
2. Right to correction
If you find that the personal information we collected about you is incorrect or incomplete, you have the right to request that we correct it. You can contact our customer service team to provide the correct information, and we will verify it in a timely manner and make the corresponding corrections.
3. Right to deletion
Subject to legal provisions, you have the right to request that we delete your personal information. For example, if we no longer need your information to provide services, or you withdraw your consent to our collection and use of your information, you can make a deletion request to us. However, please note that in some cases, we may need to retain some information based on legal requirements or business needs, such as processing unfinished orders, complying with tax or accounting regulations, etc.
4. Right to withdraw consent
If we have obtained your consent when collecting your personal information, you have the right to withdraw your consent at any time. After withdrawing your consent, we will no longer continue to collect and use your relevant information based on that consent, but it will not affect the legal processing we have carried out before you withdraw your consent. You can withdraw your consent through account settings or contact our customer service.
5. Right to complain
If you have any questions, complaints or suggestions about the way we handle your personal information, you can contact our customer service team at any time, and we will respond and handle your questions as soon as possible. You can also complain to the relevant regulatory authorities to safeguard your legal rights and interests.
Protection of minors
We attach great importance to the protection of minors' personal information. Given the special nature of Hdrason® Gel Blaster Water Beads products, we explicitly require that children under the age of 14 play related products in the company of adults, and this website does not directly provide services to children under the age of 14. We will not intentionally collect personal information from children under the age of 14. If we discover that we have accidentally collected personal information from children under the age of 14, we will delete that information immediately. If you are the guardian of a child over the age of 14 and you believe that we may have collected your child's personal information, please contact us in a timely manner, and we will assist you in handling related matters.
Policy Updates
We may update this Privacy Policy from time to time based on business development, changes in laws and regulations, or other reasons. We will post the updated Privacy Policy on the website and notify you in appropriate ways, such as posting announcements on the homepage of the website, sending email notifications, etc. Please check this Privacy Policy regularly to learn about the latest changes in how we handle your personal information. If you continue to use our website and services after the Privacy Policy is updated, you agree to be bound by the updated Privacy Policy.
Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you.
Hdrason®
Email: support@hdrasontoy.com
Phone: +86-18218149895
Address: Building A, Room 705, Yongle Road, Nansanli Subdistrict, Yiwu City, Jinhua City, Zhejiang Province
VAT Number: 91330782MA7FBKYA6U